Support
Meta connection support
Last updated: June 12, 2026
For help connecting a Business Portfolio, include the client or company name and a screenshot of the Meta message. Never send your Facebook password, one-time code, or access token.
Contact
Email [email protected]. Connection and deletion requests are normally acknowledged within two business days.
Before contacting support
- Confirm you are an administrator of the Business Portfolio.
- Confirm the intended ad account is active and has billing set up.
- Complete any security or identity checks shown by Meta.
- Use the newest private invitation sent by Desi Kala.